“AND” – One Little Word that Can Make a Big Difference

“AND” – One Little Word that Can Make a Big Difference | Susan Ingram

I’m going to share with you a simple tip that can significantly change the focus of your conversations and make them more productive. It has to do with the word “and.” By consciously choosing when and how you include “and” in your conversations, you can go from frustrating exchanges that don’t get anywhere to discussions that explore options and come up with viable solutions.

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